Tuesday, 28 April 2009
SAN Hardware Failure
Had a call from a lovely chap at Hewlett Packard about 1:30am this morning to say that my EVA4400 had reported a bad cache backup battery. The original firmware had a tendency to throw this particular error so I wasn't too concerned. I did, however, get up and check the management software which did show an actual error. When I arrived at the office at my normal time, I double-checked the physical hardware and it had the amber LEDs of an HP device with problems.
It took HP a little while longer to get back to me than agreed but once I had confirmed the error, a replacement was with me in a couple of hours. My assistant swapped out the unit and things appear to be back to normal. All very painless.
It took HP a little while longer to get back to me than agreed but once I had confirmed the error, a replacement was with me in a couple of hours. My assistant swapped out the unit and things appear to be back to normal. All very painless.
Labels: Work
# posted by Gareth Bezett @ 2:50 PM 
